Novel Coronavirus COVID-19
Information for

RUHS Medical Center, Hospital-based Clinics and Community Health Centers

For more information on COVID-19, visit Riverside University Health System – Public Health and the Centers for Disease Control and Prevention.


Feeling sick can be scary with a growing number of confirmed COVID-19 (novel coronavirus) cases in the community. We understand. The best thing to do if you are not feeling well is to stay calm and contact your doctor.                    


Steps for those who may need to be tested for COVID-19


Pasos a Seguir Para Personas que Puedan Necesitar Hacerse una Prueba del Virus COVID-19

Call 911 if you are having trouble breathing or any other symptoms that require immediate medical attention.


Llame al 911 si tiene problemas para respirar o cualquier otro síntoma que requiera de atención médica inmediata.



Step 1:

If you suspect you have COVID-19 or another virus, please DO NOT walk into the Emergency Department or Hospital.

(See Step 2)

Paso 1:

So sospecha que tiene COVID-19 u otro virus, no entre al Departmento de Emergencia o al Hospital



Step 2:

For immediate assistance, call 211. You will be given advice on how to proceed.


Paso 2:

Para asistencia inmediata, llame al 211. Se le dará consejos.



Step 3:

If you may have come into contact with a sick individual, you may be asked to self-isolate or schedule a time for further evaluation.

Paso 3:

Si puede haber entrado en contacto con una persona enferma, es posible que se le pida que se aísle o hacer una cita para una evaluación adicional.


Hospital-based Clinic Visits and Community Health Centers

To reduce exposure to our patients and our care teams, our primary and specialty care clinics are shifting as many appointments as possible to telehealth. Some non-urgent specialty visits and procedures may be delayed until the outbreak has subsided. Importantly, we are asking patients to call their healthcare provider if they are exhibiting any fever or respiratory symptoms before they come into a clinic or urgent care.

Phone and Video Visits

Some patients may also be appropriate for doctor visits by phone or video so you don't need to come to the clinic or hospital. Your doctor will let you know if this is an option for your need.

Connect with your doctor, get lab results
and more –
visit: MyRUhealth


Start Your Video Visit:

Patient Guide to MyChart Mobile (English)

Patient Guide to MyChart Mobile (Spanish)

Telehealth Services Videos:

RUHS Telehealth Services (English)
RUHS Telehealth Services (Spanish)

Care in Cars – By Appointment Only

We will not be able to accommodate walk-ins

In an effort to provide efficient care options to the community, we launched a "Care in Cars" program available in multiple locations throughout the county. As influenza, common colds and respiratory illnesses continue to spread throughout the region, this innovative approach will allow those exhibiting symptoms of illness to be screened quickly, without having to enter a medical facility.


Hospital Visitors

Click here to view our current visiting information. [insert hyperlink]

Please do not go to the emergency room unless essential. Emergency rooms need to be able to serve those with the most critical needs. If you are having a medical emergency, call 911.